google-site-verification=nyAUkCzV0KRBFN_HQAFkQ7CO_40xYaPShPd1afftDJwFAQ – NOIR NICHE
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FAQ

What are niche perfumes?

Niche perfumes are fragrances that are crafted with exceptional quality and artistry, often created by independent or boutique perfumers. These perfumes are known for their uniqueness, creativity, and use of high-quality ingredients. Unlike mass-market or designer fragrances, niche perfumes are typically produced in limited quantities, making them exclusive and sought after by fragrance connoisseurs. Niche perfumes offer a more individualistic and distinctive olfactory experience, catering to those who appreciate and seek out scents that are beyond the mainstream. At Noir Niche, we specialize in curating a collection of exceptional niche perfumes, providing fragrance enthusiasts with an opportunity to explore and indulge in this captivating world of scent.

Where is Noir Niche located?

Our physical store is located at Presidente Masaryk Street 360, Pasaje Polanco, Mexico City. You can visit us during our business hours to experience the scents in person and receive personalized fragrance recommendations from our knowledgeable staff.

Are the prices the same on the website and in-store?

Yes, the prices for our perfumes are consistent both online and in-store. We strive to maintain fairness and transparency in our pricing to ensure a consistent shopping experience for all our customers.

Can I sample the perfumes before purchasing?

Certainly! We understand the importance of finding the perfect scent. In-store, we provide testers for most of the fragrances available, allowing you to experience the scents firsthand. Additionally, we offer sample sets on our website, which allow you to explore a variety of perfumes before committing to a full bottle.

Can I return or exchange a fragrance?

For hygiene reasons, we cannot accept returns or exchanges on opened fragrance bottles. However, if you receive a damaged or incorrect product, please reach out to our customer service team, and we will be happy to assist you.

Can I get assistance in choosing a fragrance?

Absolutely! Our knowledgeable staff is passionate about fragrances and can provide personalized recommendations based on your preferences, occasion, or desired scent profile. Feel free to ask for assistance either in-store or via our website's live chat or customer support channels.

How can I stay updated with Noir Niche's new releases and promotions?

To stay informed about our latest releases, promotions, and special events, we recommend subscribing to our newsletter through our website. You can also follow us on social media platforms such as Instagram, Facebook, and Twitter to receive updates directly in your feed.

What are the shipping costs for orders placed on the Noir Niche website?

For orders below $3,000 pesos, there is a fixed shipping cost of $199 pesos. This allows you to conveniently know the shipping fee upfront when placing your order. However, for orders totaling $3,000 pesos or more, we offer free shipping within Mexico. We aim to provide transparent and cost-effective shipping options for our valued customers. During the checkout process on our website, the shipping costs will be clearly displayed before you finalize your purchase.

Do you offer international shipping?

Currently, Noir Niche exclusively ships within Mexico. We do not provide international shipping services outside of the country. We apologize for any inconvenience this may cause and appreciate your understanding. However, if you have a local shipping address within Mexico, we would be delighted to assist you in delivering our exquisite fragrances to your doorstep.

What payment methods are accepted on the Noir Niche website?

We accept a variety of secure payment methods to ensure a convenient shopping experience. These include major credit cards such as Visa, Mastercard and American Express. You can select your preferred payment method during the checkout process on our website.

Is my payment information secure when shopping on the Noir Niche website?

Absolutely. At Noir Niche, we take the security and privacy of our customers' information seriously. Our website employs industry-standard security measures to protect your payment details. We utilize encrypted connections (SSL) and comply with relevant data protection regulations to ensure that your information is safeguarded during the entire purchasing process.

If you have any other questions or need further assistance, please don't hesitate to reach out to us. Our team is dedicated to providing you with an exceptional fragrance experience at Noir Niche.
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